A good predictor of a relationship heading for the rocks is whatsboutism.
When both parties are too busy tallying each other’s wrongs, there’s no room left for what truly matters: understanding.
Even when you feel justified, resist the urge to play the blame game.
Instead, borrow a trick from Starbucks’ customer service playbook: LATTE.
L – Listen to understand your partner’s concern.
A – Acknowledge their feelings.
T – Take action to resolve the issue.
T – Thank them for raising it.
E – Explain what you’ve done to make it better.
Try it.
You’ll be surprised how far it goes in freeing up space for what truly matters: love.
Thank me later.
– Osasu Oviawe