Today, I had to anchor a late evening meeting, while coordinating resolution of a plant breakdown.

I would have preferred to be focussed on resolving the breakdown, but this meeting was important for the long term.

I tried to lead the meeting in my usual way – jokes, jabs, time for each person to contribute, and space for all to feel a sense of belonging.

As we were rounding up, with laughter and gratitude to all for coming, a lady spoke up, “Osasu, there is a strange tone in your voice, which i noticed from the start of the meeting. What is wrong?”

I froze for a second, and then I shared details of the breakdown I was dealing with. Everyone immediately empathised.

I am thankful for those who pay attention to (and acknowledge) the feelings of those in their space.