Leading on the Road Less Traveled: My First 90 Days at Wharton
“Consider that we don’t generally take the time to interview the fire captain before she sends a crew to put out a house fire, nor do we ask to see the aviation records of a pilot before we buckle-up for takeoff. Likewise, as a new leader, we are often called upon to make game-time decisions based on information provided by people whose trustworthiness we are still assessing — and who are also actively evaluating their willingness to trust us. Getting comfortable with developing swift trust can be crucial in times of crisis. Then, over time our initial beliefs and assumptions can be verified (or modified) by additional data, without sacrificing urgent trust-building when it’s needed.” – Erika James