T&C

Why do you think that people who do not read terms and conditions (T&C) on online apps, read the documents you make them to sign off at the office, as a control?

I have found that people basically generically sign off documents, hoping that –

1. No one will bother to crosscheck.
2. There will be no issue from that sign off.
3. Someone else below or above should have checked or will check before signing.
4. This documentation will be scrapped anyway.

In almost all investigations into deviations, I have found that documentation in one way or the other was compromised.

If you need something to be consistently done, then build a system that works, independent of sign offs.

If you need someone/people to be blamed (sorry, accountable), build a system that depends on a lot of sign offs.

– Osasu Oviawe