Today, I applied my learning of first finding out if someone truly wants a problem to be solved, or not.
For some, their problem is all they have. They share not for you to take away, but for you to sympathise.
Like turtle, they carry their problems as a shell and recoil into it at the first sight of danger. Taking away their shell might make them lighter, but it also leaves them unshielded.
I stopped when I found out I was dealing with such a person today. I thanked him for sharing his problem, and praised him for being so strong in spite of it. He beamed with pride.
I am thankful that humans are designed to still keep going, in spite of needless self-inflicted burdens.