Leading indicators are dots, lagging indicators are patterns.
Leading indicators breed chaos, lagging indicators breed overconfidence.
Leading indicators are pointers to what is possible, lagging indicators are pointers to what was missed.
Getting the right blend of leading and lagging indicators is key and this blend shifts as the Organisation matures.
At the foundation level, patterns matter more.
At the intermediate level, a balance of chaos and overconfidence is required.
At the mature level, Organisations must explore more of what is possible.
– Osasu Oviawe